Facilitating Reserving Names of Non-relatives When the Requestor Has Permission From Relative
I would like to respectfully suggest and urge that some changes and updates to Family Search be made to deal with situations when a non-relative has written permission from the nearest living relative to do a deceased person's temple work.
With no disrespect to those who set up the software tools, there is an enormous difference between “should be” and “must be” related. The Church's policy is that requestors should be related, not that they must be. The Family Search tools make no allowance for that distinction. That could be fixed.
For instance, when a submitter submits a name, the tool asks if the submitter has permission. Once the submitter clicks the “yes” box, the next question is whether the submitter is related. If the answer is “no”, the tool hits a dead end. It provides no help moving forward for the non-relative who has permission.
For instance, the software could and should open a window to which the submitter can attach the letter giving permission after the first question. If necessary, it could also open a box to provide any comments justifying or explaining the request after the second question when the requester is not related.
If policy requires, the submitted request could certainly be routed to someone to review it rather than allowing Family Search software to automatically grant the request.