How do I report a member?
Hi,
I believe that I have been in contact with a trolling member. Her messages do not make sense. She claims a link, but I cannot corroborate this link and, also, there are inconsistancies in her messages.
Regards
Richard
Best Answer
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@RichardVincentGregory As a World Tree open-edit format FamilySearch Tree users can bump into each other quite frequently - hopefully connecting in collaborative helpful ways. Generally we could let small inconveniences slide and just delete the message if you do not want to respond. Every once in a while - perhaps more often these days - I need to remind myself of the words of this hymn. If the user becomes abusive in her messages I would probably recommend Contact Support:
It appears some older Feedback options have changed - so this is what I recommend at this time. You would probably need to choose the option for Tree Support. There doesn't seem to be a way of looking up the user for abusive behavior on my end - so hopefully that referral will help you!
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Answers
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She isn't abusive, but I can't, for the life of me, work out her motive. She says that her friend is related to me but that they were fostered. She then said that she feels part of the family because she was fostered. She then said how kind it was of my family to foster her and her friend. Firstly, her friend is still alive and I can find no record of her in my tree. Non of my older relatives know of her. Secondly, she was supposedly fostered by another family, yet this lady says my family took them in. The name of the foster family is not a name linked to my family. It's all very strange. Now she won't answer my questions with a coherant paragraph! Oh well, it takes all sorts, I suppose.
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Also, she has my close relatives in her tree!
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How do I report a member who is banging around in my family’s tree, merging and deleting people and effectively creating families that never existed? She is repeatedly doing this to my great great grandfather. I have had to restore him but now there is so much incorrect information I don’t know what to do. I have vital records, cemetery records, census records and more. She keeps replacing him with someone with a different middle name who was born over 30 years later and now it looks like he has 20 children. What do I do? The reporting feature on here is awful and the family history center closest to me has closed until further notice.
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Currently there's not a whole lot else to do but remove incorrect relationships, detach incorrect sources - making sure the correct ones remain - then putting an Alert Note indicating why these are correct versus what she keeps trying to attach. Unfortunately the process of correcting is not as easy as the incorrect attachment - and take more effort to maintain when in an 'edit war'. If you want to help her find where the other person should be in Tree that would being 'going the extra mile' - and should go a long way toward preventing the continued incorrect attachment.
In the future I hope it will become easier to maintain good sourced connections - especially of direct ancestral lines that are known - rather than allow more distant relations to edit what is already correct into falsehood - but as it stands currently nothing prevents this from occuring.
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Hello, I have the same exact problem. This person claims she is related to one of my ancestors but the data she provides is incorrect. The names and ages and years of birth do not match, so it's a mess. I detached her ancestor from my family tree but she insists that it is the same person.
It may be but I want to see correct sources that confirm this.
I explained this to her but she doesn't listen and can't use the website properly (she leaves all sort of sources attached for no reason). Can somebody help?
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It is very rare for such cases to be abusive such that a report is required. Usually it is a case of a difference of opinion or one party being careless. It is worth reviewing the suggestions in the following article
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I have already done this. I wrote notes and I added a discussion in "collaborate" in order to ask why there were documents that stated that the person was born in 1893 while my ancestor was born in 1877. I checked all the sources attached by this user and they make no sense because the names, parents' names and dates do not match.
Yet, this person insists that her ancestor and my ancestor are the same person.
I would like to be sure, prior to re-merging the two!
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Sometimes it is impossible for two parties to agree. I had a case in my own tree where someone had linked two people of the same name born at around the same time together. I presented him with what I felt was very powerful evidence that the two were different people. His final comment was "It could be right".
If you have done all you can in terms of notes, etc., you may simply have to agree to disagree.
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Of course, I don't care if we disagree. But there are people making changes to names and relationship without checking the sources I attached. For example, I have a person born in 1877, married in 1901 with a certain woman. Here comes another user that attaches a new wife and a lot of children and changes the birth date to 1893. But I had birth certificates and marriage certificates for this person.
I told this user not to change stuff without checking the sources and the user got offended. So, I created another person for this user because it's clear it's not the same ancestor.
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