Knowledge Base / Help Center - Community Submitted Articles

genthusiast

Is there an official process to submit helpful knowledge articles for current Products (Family Tree, Web Indexing, ...)

I don't know if the Help Center is used much by 'Guests' to search for answers before going to Community to ask questions (I typically don't) -

but is there an official method to submit Articles detailing something learned by Community members that would be helpful for others to know?

If not, it would be great to establish.

genthusiast

Here is an example document submission which I think is helpful and provides additional information concerning FamilySearch Family Tree - Alternate Name functionality.

alternatename.txt

Because I can only attach text graphics were removed.

CaptBob

Have you considered submitting it to the FS wiki ?

Often the FS wiki has better 'help' than the "Help Center"

You would need to request 'edit' privilege for the wiki.

(So many options, who can keep track😊😊?)

genthusiast

@CaptBob The Wiki in my opinion is a great place for articles on Resources and Record Collections available for different localities and how to go about Searching them. I don't think it's a great place for what should clearly be Product Knowledge/Help Articles - I do think the Help Center is the better place. But I could be wrong. Yep so many possibilities it could get confusing 😜