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"Reason for Merge" leaks into "Reason this Information is Correct"

ScottStieg
ScottStieg ✭✭
September 11, 2021 edited July 9, 2024 in General Questions

When you enter a Reason for Merge at the end of a merge, this comment 'leaks' into all the Reasons this Information is Correct" in all the record changes you make for this merged person. For example, if you enter as a Reason for Merge "Same wife", "Same wife" will appear in all the "Reasons this Information is Correct" for that merged person. It happens for every merge now. Only noticed it starting in the last few days.

8

Best Answer

  • darlog
    darlog ✭✭✭
    September 11, 2021 Answer ✓

    Hello @ScottStieg Thank you for using Community and asking this question. This is a known issue and it is being addressed. We do not know, at this time, if this is an intended change or a "bug" but it is being looked at.

    1

Answers

  • ScottStieg
    ScottStieg ✭✭
    September 11, 2021

    Hi Dlog: Thanks for the prompt response. No way this could be an intended change, though! The merge remarks have nothing to do with the individual record 'reasons this is correct'. See my example above: "Same wife' has nothing to do with a birth date being correct.

    1
  • GradyTree
    GradyTree ✭
    September 14, 2021

    I agree with Scott. These merge justification comments that recently started appearing in the Details page of a record are usually not at all a relevant "Reason This Information Is Correct". I spend a lot of time deleting them after a merge.

    1
  • ScottStieg
    ScottStieg ✭✭
    September 15, 2021

    Hi Grady: Let's hope this gets fixed soon! There are probably millions of irrelevant merge comments being stuck in the blank fields. If I see them, I delete them but I don't look at all the records, of course.

    1
  • ScottStieg
    ScottStieg ✭✭
    September 15, 2021


    0
  • bonniebishopbrooks
    bonniebishopbrooks ✭✭
    October 14, 2021

    I agree, if this was purposeful, it had unintended consequences. It takes a while to go back and correct, and some people just leave it as it is...which is incorrect.

    0
  • Brad Felmey
    Brad Felmey ✭✭✭
    October 14, 2021

    I will add a "me too" (TM, AOL) to this conversation. I waste quite a bit of time lately going and deleting these inaccurate statements from every single one of the places it gets put.

    0
  • carolyocom1
    carolyocom1 ✭
    October 14, 2021

    I guess I'm just part of the chorus. I didn't realize the program was doing this and I've got to go hunt down and delete the awkward comments under merged profiles. Eeek. Please fix. Cari Yocom

    0
  • mom1.524881458971461E12
    mom1.524881458971461E12 ✭
    October 15, 2021

    I’ve been dealing with this for a while now. It is so time consuming to go back and retype my original source notes when the system over-rides them with my merge reasoning.

    0
  • ShelleyBanks
    ShelleyBanks ✭
    October 15, 2021

    I just realized that this was happening, when I saw the reason I’d entered for a christening date being correct was overwritten with the reason for a profile merge.

    This makes the data somewhat nonsensical.

    i hope this is addressed.

    1
  • SusanTrumble58
    SusanTrumble58 ✭
    October 17, 2021

    I agree with the others that feel this change is not beneficial. If it was intentional, it was a bad choice.

    0
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