One person has 3 ID numbers
when trying to merge by ID, 2 of the numbers show as "unknown"
how do I remove the "unknown" numbers?
only 1 number shows the correct person page.
Can you please share the PIDs? It is nearly impossible to give an answer without that info.
This will happen if you are looking at the same living person seen in three different accounts, for example your ID in your account, your spouse's account, and your child's account. You cannot merge them and you cannot even find them in each other's account. If you use the ID number for a person in someone else's private space to try to Find or Merge that record, all you see is Unknown.
Living people , and some select categories of confidential deceased people, you have entered are kept in your own private space. No one else can see them due to privacy regulations. If we want to have a record in Family Tree of a living relative, we have to enter our own copy of that person. Since each ID is a different record, each can have different information and changing information on one of them will not change that information on the others.
Here is more information about private people: https://www.familysearch.org/help/helpcenter/article/what-is-a-private-space-in-family-tree
If this is not what you are seeing, please give more detail.
Gordon .Gracias por su respuesta. Aprendí
The person I am referring to , Harold Samuel Ulrich LR6W-RQ4, is deceased. So he falls under the category of " confidential deceased people" ??
Thank you ,Gordon.
Strange. I can see Harold just fine. He is not private at all:
Are you sure that is one of the two numbers that came up as unknown? Have you tried all three again? Some times if the internet is glitchy I have had someone show up as unknown who I know is not and refreshing the page a few times fixed things.
I do not see any duplicates for him and the Find Similar People doesn't pull anyone up. Double check the other two numbers. Maybe things will work fine today.
Checked again and same numbers came up as unknown.
Shall I not be concerned. Won't cause a problem?
There are two common solutions to problems like this. I must admit, I usually resent being advised of the first - clearing your cookies - as this rarely answers my problems. However, it just might work in this case, so give it a try, if you haven't already.
Secondly, changing to another browser (say switching from Chrome to Firefox) can sometimes help. As an example, I always use Firefox for my work in Family Tree, but switching to Edge certainly speeded up the process for me when I was adding labels to those on my Following list (it was excruciatingly slow when using Firefox).
I don't know which browser you are using, but I certainly got the same result as Gordon, in using Firefox.
Not to pile on, but I also see the profile for Harold without issue on both Firefox and Chrome.
Nina, here's a suggestion that may or may not work. Feel free to ignore it.
Why don't you post all three ID numbers here and clearly designate which one you can see. Although re-reading your initial post, it sounds like you might be able to see them all but just can't merge them. Designate which ID you would like as the final surviving ID and see if one of us here can successfully merge them for you.
Hi @NinaChorowicz, there has been a lot of discussion about your concern, however, we cannot see where you ever provided the ID numbers you are seeing.
As an FYI regarding merging, when we are not the contributor of records that show as living in Family Tree, even if we can see them, we will not be able to merge them. We can only merge "Private Space" records [which are living or confidential records] when we contributed both of the records.
Some records that we moved by FamilySearch in 2014 show as "Unknown" because they were moved as living records at that time, but even if a user or FamilySearch has changed living to deceased or tries to add a death date to these records, the system usually does not allow the merge because the person trying to make changes is not the original contributor. Many of the records that were in previous FamilySearch programs that were moved in 2014 may show as deceased because at the time they were created, it was done under the previous 95-year rule to determine whether someone was alive. Currently, the Family Tree software calculates who is living by a 110-year rule, therefore, if the "Unknown" record actually had a birth year that is still within the 110-year rule, the record will be treated as a Confidential record until the 110-year rule no longer applies. It is always a good idea to go through the Latest Changes for any records we have questions about to see if there are names of other contributors who may have originally created the record or who have also worked with the records as they might be able to make needed changes as the contributor.
Without the ID numbers for any records you are concerned about that are part of Family Tree, we can only speculate. You are welcome to provide additional information if you wish to have a more thorough examination of these records to see if there is anything we can do to assist you if you believe there are duplicate records that need to be merged.
We appreciate your post and the discussion it has generated and we hope these additional thoughts will be helpful.
Because this discussion is actually about merging in Family Tree, we will be moving it to the Family Tree category where others who have a similar concern might be able to find it. Please don't be alarmed when you see it showing as Closed in the Other category after the move. It will remain open and active in the Family Tree category for other to see and to provide their comments.