How do I get an account disabled after someone dies. I contacted support and the response was to ask a question in here.
Your question will be forwarded to a specialty team for review and resolution.
You may be contacted by that team if they need to gather more information.
Watch for a tiny red dot to appear next to the small envelope in the upper right portion of your screen that will indicate you have received a private message in regard to this subject
Regarding disabling the accounts of deceased users, here is the process:
When we receive proof of a user's death, we disable accounts of deceased users.
Surviving family members cannot inherit or gain access to the disabled account.
So, what you would do is obtain proof of death and then contact us again.
Since you were asked to post your question here in Community, may we assume that you have proof of death?
We will message you privately and discuss the matter. Once we have proof of death, we will forward your question to a specialty team for review and resolution.