Home› Welcome to the FamilySearch Community!› FamilySearch Help› Family Tree

Beginning this morning (30Aug2021) cannot add new individuals to a family -- why!

BADavis
BADavis ✭
August 31, 2021 edited August 31, 2021 in Family Tree
Cannot Add.jpg


Tagged:
  • Adding Person
  • Not working
0

Answers

  • Colin Ramsbottom
    Colin Ramsbottom mod
    August 31, 2021

    We have tested this and it appears to be working as it should. Please try again to see if the issue has cleared. If not, you may like to try clearing your browsing history (cookies) and perhaps also change the browser you are using. Both these things can affect how FamilySearch works on your computer. The following articles from the FS Help Centre will give more details:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch
    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    Hope this helps.

    1
Clear
No Groups Found

Categories

  • 30.1K All Categories
  • 24.3K FamilySearch Help
  • 126 Get Involved
  • 2.7K General Questions
  • 443 FamilySearch Center
  • 464 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 639 Memories
  • 6.6K Temple
  • 326 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups