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Quality check will not accept duplicate image

micheleburstein
micheleburstein ✭
August 31, 2021 in Indexing

Quality check will not accept duplicate image

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  • micheleburstein
    micheleburstein ✭
    August 31, 2021 Answer ✓

    It’s South Africa, Cape Province—Birth Records, 1840–1895[M3MM-V9J]

    images 1,2 &4 are originals - 3 5 & 6 are duplicates of 2& 4 but it won’t accept duplicate

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  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    August 31, 2021 edited August 31, 2021 Answer ✓

    When I open this it shows that the Duplicate Image has not been selected.

    You have to put in the number of the image that these are duplicates of in the lower box by clicking on the down arrow. For instance, on Image 3, you need to click on Image 2 from the drop=down box as I have done in this screenshot. Sometimes it gets a little glitchy and you have to try twice. ;)

    Screen Shot 2021-08-30 at 10.30.46 PM.png


    1

Answers

  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    August 31, 2021

    The best way to get an accurate answer is to post the batch code so others can see what you are seeing. The batch code is the series of letters/numbers in brackets after the project title at the top of your screen.

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  • micheleburstein
    micheleburstein ✭
    August 31, 2021

    How o I get back to the batch ?

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  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    August 31, 2021 edited August 31, 2021

    If it is gone from your My Batches cache, it submitted. If it is gone, I will tell you why the Quality Check usually flags the Duplicate Images. It generally wants to you check and make sure that you have put the correct number of the duplicate on the form.

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