Icelandic church census record hints give error
In the last few days I have run across several Icelandic names with Icelandic church census record hints. They have been a great help in the past to find all the family members of a family. But for some reason this past week whenever I try and touch any of them I get an error message : "403 record access denied". Attached is a screen shot of an individual with several of these hints that won't open. I'm wondering if it is just a software glitch that needs to be fixed.
I will move this to the Search category where it may get quicker attention.0
Thank you for contacting us. Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.0
@Bret Leifson We got a report back from the engineers about your reported problem of the error message when you try to access record hints for the Iceland Church Census. They indicate that they are not able to reproduce the problem. Can you see it you can now access them? They asked that we provide a URL from the image page (the one that shows the error message). Or a DGS number. Thank you.0
Interesting. I received a comment from someone in support a few days ago saying they were having some success with these and then some that still don't work. Back on Nov 2nd I ran across an Icelander with two church census records and they both opened up and I was able to attach them. G8R2-RTN was the id number of the person I added them to. That was, I believe, the first time in several months that I have been able to even see the church census items to try and attach them. I went back to the person I was working on back in August, M34J-6PB Guðmundur Sæmundsson. Back in August, there were 14 church census record hints for him and they all gave me errors when I tried to open them. Now none of them even show as hints! So have they just removed the records? I thought that was strange. The image I attached above shows there were 14 hints. Now if you look him up there are zero and none of them are attached to him. Why would they disappear?0