adding a spouse to family member
I attached a source - a marriage license - to a family member. In source linker, I attached to the groom, a person I had already added to family tree. When I tried to add the bride, the create new person screen came up. I added the information to the screen, hit "create new person" and the screen went away, only to come right back, once again blank. I have tried to add this person many times now, getting the same result each time. I cannot "create" this new person.
I then went to the groom's detail page to try to add a spouse from that page. On this family member's detail page, adding a spouse is not even an option. I get a red circle with a line through it if I try to add a spouse.
I have gone out of the program, restarted again, still the same. I went to sources page of family member, trying to do "unfinished attachments. Create new person won't work that way, either. What do I do now?
Answers
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Hello @SRAddlerOBrian
This sounds like a problem that may be solved by performing some routine computer "housekeeping" chores. You restarted your computer -- that's good, but you may need to go further and delete temporary files and cache, reset FamilySearch cookies and switching browsers might help, as well.
Here is a link to the applicable knowledge article, should you need it:
Good luck! Hoping things work out quickly.
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I have tried to add my wife to my tree but it will not add her. I have filled the request several times
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@RickRobbins, how are you trying to add your spouse? Are you trying to add her PID number? Is she living or deceased? If living you will have to create your own copy of her and add her to your living copy of yourself.
See help article 1731, How do I add Living relatives to a person in Family Tree? for more detail in adding a living person. Link below
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