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When I try to access the citation below I get an error saying "This image is unavailable for online viewing at this time."

I have tried coming back days or weeks later and it is still unavailable. All the other Wills I have checked in this series works, is this just a small internal error or is this source permanently unavailable? Thanks for any reply.


"Maryland Register of Wills Records, 1629-1999," images, FamilySearch


(https://familysearch.org/ark:/61903/3:1:33SQ-GTYG-1LR?cc=1803986&wc=SNY4-82C%3A146535601%2C148072001

: 20 May 2014), Kent > Wills 1781-1798 vol 7 > image 1 of 321;

Hall of Records, Annapolis.

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  • Paul WPaul W ✭✭✭

    @WalterBowie

    As nobody has provided you with the courtesy of a reply, it might not be a bad idea to try posing this again in the "Search" section of Q and A. The Q and A part of Community has far more moderators, one of whom might wish to escalate the issue to someone who is able to provide you with a satisfactory explanation for this behaviour.

  • Paul WPaul W ✭✭✭
    edited September 13

    @WalterBowie

    I had exactly the same message earlier today. Only, in my case, I have a couple of theories why this has happened.

    The collection with which I am dealing concerns Norfolk parish records. A while back, I could open up those I'd added to various IDs without any trouble, but now (instead of the anticipated image) I get the same message as you are reporting.

    Periodically, FamilySearch seems to update this collection and then some (but not all) parish records suddenly become unavailable. However, sometimes they suddenly reappear as fast as they seemed to disappear, in the first place! In other instances they do seem to have been "lost forever" and I put this down to FamilySearch no longer having permission to show records for as many (Norfolk) parishes as they once did - especially as they are now to be found on a well-known commercial website.

    I'm sorry this does not directly answer your problem, but I'm just trying to give you the hope (but not assurance!) that these records might become available again. But as for a definite "if or when", I doubt if anyone at FamilySearch would have that knowledge - just in case you thought we could be provided with more details when we get these messages.

    (In summary, I think this message will be displayed whether the unavailability is either temporary or permanent - but this "finer detail" is never provided by FamilySearch.)

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