Best Of

Bold, underline, etc., does not show up

I commented on a post and bolded and underlined a couple of words (I tried by clicking on the options on screen as well as using keyboard shortcuts). However, it didn't actually bold or underline the text. After posting the comment, I clicked "edit" and selected the words, and they are marked as bold but are not actually bold.

Charlotte Noelle Champenois

5 ·

New interface rollout

Please allow users to revert back to the standard version when rolling out any new interface changes. Other major websites allow for this, such as Facebook and Google. It helps tremendously with change anxiety. But it can also give the engineering team significant clues about how users feel about the new interface. It will prevent panic and stress in users who are suddenly forced to change their whole workflow and have no way to get any resolution on a change that feels upsetting to the user. You can provide notifications and resets to the new interface so that you eventually get everyone on the new interface after about a month. Please allow us users to be able to quickly relieve a change to a new interface that feels bad to us.

Thank you!

Elizabeth Campbell 75

7 ·

Please return Email notification on new posts.

In previous community I could receive email notification on every NEW post in my groups. Currently it is not possible.

If I go and edit my profile and look Notification preferences there is NO choice for new posts. There are only choices for answers, comments, replies and things like that and then some things like badges and ranks with no use.

Previously I was a very active community member but not any more, at least not until I can get an email notification from every NEW post from those groups which I want to. I am quite busy mother and when I can see new posts in my email I can easily decide, whether I have time and knowledge to help. But I don't have time to come often here and open separately every my group feed to see if I am any to use to someone. Previously I could see resent posts from all of my groups in ONE page, but that is not possible any more. One more disadvantage.

Heidi Kuosmanen

6 ·

Re: Recent changes to the FamilySearch Community

In the notifications, there used to be an option to get an e-mail whenever there was a new post in the Indexing Chat. That was really nice for me because I could quickly see that someone had made a post and see whether or not it was something I could help with instead of having to go to the webpage and dig through on the chance that there was something new that I had insight on. As far as I can tell, that functionality has been completely removed! I don't generally just go to the chat unless there is something, but with the e-mail, it catches my attention, and I can evaluate whether or not I can give any useful input. With that notification being taken away, I'm a lot less likely to go to the chat, which gives you (depending on how many other people were using that feature) at least one less person answering questions for people needing help with their indexing, and it delays the response time significantly. Can you PLEASE put it back? I really loved that feature!

genealogy.psycho

6 ·

Can there be some way to comment on a post in the feed?

Biggest thing that I see as a problem in this new Community is that folks have to click into a post to respond and then find a way back out to the Feed to see the next post. Every other social media system that I've used, including the old community, allows us to comment in the Feed. That just may be something that still needs to be done, but where people are used to that, having to click at least three extra clicks in order to post a comment is probably going to make people less likely to comment. Especially, since there is no obvious way back to where you were in the Feed. When I am looking at a message in a group, the banner is not a link back to the group. Nor is the Title at the top. To all intents it looks as if there is no way to go back to the group I was looking at.

I did find that at the bottom of the comment block, there is a hyperlinked title to get back to the group.

However it takes me back to the top of the group, instead of where I was in the list, and if you are adding to a post with several comments, it could take some scrolling to get to it.

Can the banner be hyperlinked back to the group? (I think this is the most obvious one that everyone will click on!)
Can the title at the top be hyperlinked back to the group? ('Groups' is hyperlinked, why not the group that this is from?)
Can at least one of these three hyperlinks take me back to where I was in the feed of that group?

Anne LoForte Willson

6 ·

FamilySearch notion of Answered differs greatly to mine. Can anyone explain what FamilySearch means

I commented on (but did not originate) a post in the Q&A, category Other - Triaged

From the List of the posts in this category , the following is as copied

"What is the purpose of this section: "Other - Triaged"? Are we meant to post directly to this section of "Q and A" and, if so, why here instead o…

Answered. 10 Views 3 Comments Most recent by MaureenE123 10:10AM"

You will note that it is classified as ANSWERED

If you open up the post https://community.familysearch.org/en/discussion/81838/what-is-the-purpose-of-this-section-other-triaged#latest it obvious that information has NOT been supplied which answers the question.

If someone in FamilySearch is able to make a change which classifies this post as "Answered" when it is not, why could FamilySearch not have supplied the information requested?

If Answered means that a comment has been made, what is the point of that?

MaureenE123

5 ·

Re: Recent changes to the FamilySearch Community

In a meeting on Community forums in general in November 2020 with Richard Millington of Feverbee.com, an expert in Communities, he said that he finds that successful Communities always have the COMMUNITY on their front page where it is really 'in your face' and you can't miss it. He said that where this is not the case, community forums often suffer from lack of footfall and become "Ghost towns" to use his phraseology. Are there any plans to add community to the Top Menu in FamilySearch along with the headings FamilyTree Search Memories Indexing Activities and Temple? If that is not the case, do you think enough people will see it tucked away in the 'Help' dropdown? It may be a good idea to review this to ensure we get the maximum footfall we can to make people aware of this great feature.