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Re: Bug Report: New AI Help Chat button

Sorry! I was fiddling around in Beta when I ran into this and didn't realize that was still where I was. I don't see it on the production site but see it multiple places in Beta. I don't see it on the production site even in Memories.

Gordon CollettGordon Collett
1

Re: How to get to a certain film number

@Mike Caruso The film number you provided needs one more digit. Did you possibly mean 007842791?

https://www.familysearch.org/en/records/images/search-results?imageGroupNumbers=7842791&pageSize=100

SerraNolaSerraNola
1

Re: Recibo demasiadas notificaciones.

You can get to the place to change settings by going to the bell at the top of this page and then hit the three bars in the right hand corner. Then you can unclick any boxes you wish not to be notified with.

I hope this works for you.

Google translate

Puedes acceder al lugar para cambiar la configuración yendo a la campana en la parte superior de esta página y luego haciendo clic en las tres barras en la esquina derecha. Luego puedes desmarcar cualquier casilla para la que no desees recibir notificaciones.

Espero que esto funcione para ti.

jamiehadlockjamiehadlock
1

Re: Recibo demasiadas notificaciones.

For example there is buttonto stop email posts

Por ejemplo, hay un botón para dejar de recibir correos electrónicos

jamiehadlockjamiehadlock
1

Re: I have 2 record with exactly the same PID number

@JohnsonBeverleyJones1 - I don't want to come on too technical but it's absolutely impossible to have 2 people with the same PID - that's because the PID is the key of the person record and the system ensures those keys (PIDs) are unique.

Now, what can throw people is when they see the same person twice in a diagram or screen or something when they're not expecting it. They think that there must be two of them in the system, when, in fact, they're seeing the same person twice in the diagram.

I'm wondering if that's what happened to you… As @Amy Archibald indicates, if you go to the screen for Mary John Bryant (KHJT-RT9), then on the right (at least it is on the right on my PC) you'll see Mary twice - once under her (presumably) birth parents and a second time under John Clark who's apparently her adoptive father - at least, that's what the system is saying he is. That's why Mary appears twice on the right hand side.

This is fine and you don't need to worry about it.

Whether or not it's accurate is another matter - in fact, I don't think it is correct. If you go to Mary's 1910 census and look at the original, both Mary and her sister Alma appear on the image and it says "adopted G Daughter", i.e. adopted grand-daughter, not adopted daughter. Their parents (Allen and Arminta) are recorded as adopted son and adopted daughter. Maybe Arminta is the adopted daughter and Allen is therefore an adoptive son-in-law if there is such a thing…

But honestly, someone who knows the family needs to look at this and work out whether I'm right with my suspicions or not…

Adrian Bruce1Adrian Bruce1
2

Re: I have 2 record with exactly the same PID number

I only see this one person with this PID. It looks like this individual has 2 father's - one is tagged as adoptive.

Amy ArchibaldAmy Archibald
1

Re: Did this person have a second wife?

@Robert Seal_1 I think this is it…. George Joseph Chinn

We need @Linda SPOKES to confirm

Mark McKenzie_1Mark McKenzie_1
1

Re: I see several photos deleted by Family Search on several people I follow on 12/15/25.

@StevenPreston4

Let's look at the G9YS-DB3 example…..You can see in the change log (from the person's page), that a photo was attached by a KAYWITZ on July 19, 2020—but you will notice you cannot see what the image is. This was the photo that was removed by FamilySearch.

You did not upload the photo, and it was likely removed from KAYWITZ's Gallery as FamilySearch is going through and working to make sure all users are adhering to the Upload Guidelines (you can look them over at this link). When a photo gets restricted, KAYWITZ (the uploader) will get a notification.

You will see the "detach" happened on Dec 15 (by FamilySearch). And you will see I tried to "Restore" the image—but their was no content, meaning the image is removed—so my "attach" didn't add anything.

Sorry, you will not be able to view this image.

Here is another (lengthy) discussion about this same topic….you can see what others have said/done/suggested:

https://community.familysearch.org/en/discussion/182526/are-others-seeing-photo-detached-by-familysearch-in-their-recent-changes-weekly-notification
AmberML1AmberML1
1

Re: Profile's name and lifespan on profile page may be truncated

Thanks for the heads up, everyone. This has been reported to the engineers.

ShelleWellsShelleWells
1

Bug Report: New AI Help Chat button

The position of the help button on the Completed list in the Temple tab makes it very hard to move between pages. You can't just quickly scroll to the bottom of the page. You now have to go to the bottom of the page and very carefully position the number box or arrow in the narrow gap so you can get to them

Screenshot 2025-12-17 at 7.03.31 AM.png Screenshot 2025-12-17 at 7.03.53 AM.png

Either the button needs to be moved out of the way or the page control needs to be moved to the left side of the page.

Gordon CollettGordon Collett
1
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