Tagging people on Memories

IreneMorrisWinterburn

Tagging required me to click on the link to accept the tag, then I would have to reopen tagging to add more tags. Too many steps.

I prefer the old system where a person is auto-added.

I was tagging a PDF, so unknown if that is the issue (not an image).

Thank you.

denisecynthiawatson1

Kent Gardiner

Let's have the tagging system work the same way in Family Groups as it does on the regular family tree. Please. It is much more simple and works well.

Kristina Kuhn

Tagging people in photos works SO SLOW.. the whole screen grays out, the browser says "not responding" and I sit.. and wait... and wait.. suddenly the gray goes away. STILL I cannot get the pointer to click in the area where I can paste the ID of the person who I have FINALLY got the box to show up for. LORDY, the OLD WAY took me a few seconds to tag people in photos... Now it is so laborious, can take me half an hour just to tag folks in ONE photo!

I have tried using Microsoft Edge browser; and Google Chrome browser. neither works any faster.

I have tried closing everything down and rebooting computer... still same problem.

PLEASE go back to the old way of tagging photos!! I am seriously ready to pull my hair out, sitting and watching and waiting for the each step of the new process to load.😫

Arleen Craig Ellis

I agree with everything above, the new system is toooooo clumsy. Lets go back to the more simple method.

Kent Gardiner

I totally agree, the old system was easier and more simple to use. Let's return to what worked well. The new one has too many steps and is clumsy to use. In the past I uploaded and tagged over 12k memories. It worked smoothly and was easy to use.

Stephanie V.

Thank you for all of your feedback on the Memory Viewer upgrades. Under the direction of
the engineers that are supporting and developing this tool, we have created a Group for you to join and post your comments and feedback. To streamline communication, we will be closing all of the discussion threads related to this product and ask that any new feedback you might have be posted in the new Group.

Please refer to the Known Issues Announcement before posting a new comment so that we are not duplicating the work of our engineers. Thank you so much for your patience as we diligently work to address all the issues that you have already brought to our attention.