How do I remove a record memory that is completely incorrect?
Someone attached an image of a record of marriage to my grandmother. L29V-Q31
- The record is for people who married in Kent, Ontario, Canada.
- There is no matching name for my grandmother
- She never lived in Canada
I have looked for information on how to remove the record from memories and haven't found any useful information.
Thanks
Best Answer
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@Monica Ross_1
I too cannot find a pertinent article (which I would have attached to this response instead of writing it out).
You cannot delete Memories that other people attached or tagged to a profile, but you can Detach them:
1— Click on the Gear icon
2— Click on the Paperclip icon
3— State a reason (what you wrote above is perfect) and click the Detach button.
The image will no longer be associated with that profile, but is still in the contributor's gallery.
Be sure you are following all profiles of interest to you in case the contributor re-attaches it.2
Answers
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@Monica Ross_1 The relevant help article is: How do I edit or delete person tags in Memories?. See the section titled "Detach memory from a person."
2 -
Thanks Nyx773
That was simple, the person who added it is a youngish family member, I will contact the person and explain why it is was incorrect
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