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RECORD HINTS PILOT TESTING

Nico7780
Nico7780 ✭
August 8 in Get Involved

Has been a problem from the start, it has my own family names that the records have been attach to my source and it's done. Now I'm seeing names being repeated over and over again after being refresh, this is dupication and this site cannot go public at all until it is fix, because of this problem with it, I keep tell them in the Feedback messages about I'm not getting a response from this site. All the other new site coming my way for pilot testing new familysearch sites before it goes public to the people, I love what I'm doing to be apart of this work so it can go faster. I just need your help about this so it can go public to the people.

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Answers

  • dancingintherain
    dancingintherain ✭✭✭
    August 10

    @Nico7780

    It would help us understand the issue if you could please provide a link to the content you are referring to. Thank you for your patience.

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  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    August 10

    @Nico7780 the Feedback form is always a one-way thing. If you want a response, this Community is the place to start.

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  • dancingintherain
    dancingintherain ✭✭✭
    August 12

    @Nico7780

    Thank you for taking the time to participate in the Get Involved-Records Hints pilot and for sharing your concerns. Since this is a pilot test, the best way to ensure that issues, bugs, and suggestions are reviewed by the appropriate team is to use the Feedback button within the experience.

    Feedback submitted through that channel goes directly to the team evaluating the pilot and helps them identify areas that need improvement. While Community discussions can be helpful for sharing experiences with other users, they are not an official reporting channel and may not be seen by the development team, especially since not all Community members will have access to the pilot.

    We appreciate your willingness to help improve the pilot and encourage you to submit your observations through the appropriate channel. 

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  • dancingintherain
    dancingintherain ✭✭✭
    August 17

    @Nico7780

    This issue has been reported directly to the engineers and identified as a bug. Thank you for reporting this to the community. Hopefully, help is on its way.

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