Unable to load custodian link — random pages in Paulo Frontin marriage records (Paraná, Brazil)
I'm getting the "Unable to load custodian link" / "Image Restricted" error on specific pages within the marriage records of the Paulo Frontin registry office (cartório), Paraná, Brazil (1931-1939 and 1944-1952), part of the "Brazil, Paraná, Civil Registration, 1852-1996" collection (cc=2016194, groupId M9SH-Q6L). The pattern matches what's been reported for other collections: random pages within the same image group are blocked, while neighboring pages from the same date range load normally.
Example of an affected page:
https://www.familysearch.org/ark:/61903/3:1:9396-799H-N5?view=index&cc=2016194&lang=pt&groupId=M9SH-Q6L
Attached is a screenshot of the thumbnail strip showing the random pattern of locked pages (padlock icon) interspersed with accessible pages within the same image group.
Could you check whether this is a permissions glitch or an actual contractual restriction from the custodian?
Best Answer
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@FamilySearch296
There is a relatively new form for reporting or requesting a review of Record Issues.
You'll find it at the top of the Search category.
The URL:
https://forms.monday.com/forms/b2bab1e388c382c1ea229e6391abe7a3?r=use1
Good luck!1
