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Problem Opening Film

StephenDespot
StephenDespot ✭✭✭
July 1 in General Questions

Any reason why this just spins and won't open? Acts like it wants to but won't load. I've looked at this before, no problems.

Image group 5494381

Film 2043061

https://www.familysearch.org/ark:/61903/3:1:3QSQ-G99X-RH6X?cat=koha%3A628612&view=explore&grid=on&lang=en&groupId=M99F-JDS

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Answers

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    July 1

    Have you tried accessing from Images instead of from the catalog? It was slow to open for me, from the catalog, but opened immediately from Images.
    https://www.familysearch.org/records/images/

    0
  • StephenDespot
    StephenDespot ✭✭✭
    July 1

    Áine.ní.Donnghaile

    No, my go to spot is Catalogs. I had it opened earlier today but it's spinning now. If it's not opening for you then something happened. I have other stuff in Catalogs I'm doing now and no issues there.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    July 1

    I often start from the Catalog too, but Images can be very useful. As you can see, it opens there without issue:

    image.png
    image.png 2.2M
    1
  • SantaNinfa
    SantaNinfa ✭✭✭✭✭
    July 1

    @StephenDespot Like @Áine.ní.Donnghaile it opens fine for me.

    I used the direct URL:

    https://www.familysearch.org/ark:/61903/3:1:3QSQ-G99X-RH6X

    1
  • StephenDespot
    StephenDespot ✭✭✭
    July 25

    SantaNinfa

    Appears as though it's all working for me again, not only does this link work, but the way I always access them does now too. It was definitely not loading upfor me before for several days, or weeks, from the time I posted this conversation.

    1
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