Cannot Display Image Group

rachelshawgen · June 24

I am trying to access some Connecticut land records and keep getting the error message: "Cannot Display Image Group" "Try refreshing the page, or come back later". This message has been there for a few weeks.

This is for Wethersfield, Connecticut Land records, 1635-1912; general index, 1635-1916. The exact link I clicked on is Grantor index to v. 1-62 1635-1916 image group 7833797, but all of the links give the same message.

https://www.familysearch.org/en/search/catalog/koha:331585

Áine.ní.Donnghaile · June 24

@rachelshawgen
Good afternoon.

Are you trying to access from home, or are you at an affiliate library or FamilySearch Center?
Access to the images of that DGS is limited to an AL or FSC.
You'll see the message when you hover over the icon:

rachelshawgen · June 24

Thanks! I didn't see the hover text…I'm used to seeing a pop up that says to view at a FHL.

SerraNola · June 24

@rachelshawgen I can verify the permissions for this film are set to FS Center and Affiliate Library. I say that only because our messages have been known to be wrong a few times!

Áine.ní.Donnghaile · June 24

Thanks, @SerraNola. I was planning to check it on my next visit. I can cross that one off my list!

Cannot Display Image Group

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