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Attach Hint - Strange Behavior

Chris Premo
Chris Premo ✭
June 12 in Family Tree

I have an iPhone 15 Pro Max (IOS 26.5) using the latest FamilyTree app (5.5.3). When I try to add a Hint it crashes the update and goes back to the "Compare" screen. I've uninstalled and reinstalled the App. No resolution.

I've attached two images of what I see. Compare (IMG_2423) is where I start. When I update the information (IMG_2424 - shows what I'm trying to add/update) and press the Save button, it flips back to the "Compare" oprion (IMG2423 screen).

IMG_2423.jpg
IMG_2424.PNG
IMG_2423.jpg 319.8K
IMG_2424.PNG 415.5K
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Answers

  • Miss Jessie
    Miss Jessie ✭✭✭✭
    June 12

    agree—the latest iOS Family Tree App update source linker is not functioning as it should when a user attempts to change or update information.

    1
  • Alan E. Brown
    Alan E. Brown admin
    June 13

    @Chris Premo @Miss Jessie

    Thank you for the reports. The mobile engineers are aware of the problem and a fix is underway.

    1
  • Miss Jessie
    Miss Jessie ✭✭✭✭
    June 13 edited June 13
    image.png

    Version 5.5.4 fixed my concern

    Thank You Engineers

    image.png 158K
    1
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