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What happened to the site?

An2028
An2028 ✭
June 5 in General Questions

Whatever changed on the site for mobile phone users, please put it back. It's zooming too far out or too far in on many pages. Causing a lot of issues on my end. Not sure what happened. But it used to be very mobile phone friendly. Not too many issues until the last day or so. Anyone else with this issue? Or just me?

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Answers

  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    June 6

    @An2028
    Can you share some specifics of any issues you have encountered? I have not observed any significant recent changes. That said, I mostly work from my PC and occasionally from my tablet. I find a phone screen too small for my research.

    2
  • shecorwe
    shecorwe mod
    June 6

    @An2028 Family Tree is working on my mobile device with no issues. Please post details if you are still having problems.

    0
  • Nyx773
    Nyx773 ✭✭✭✭
    June 6

    @An2028
    If rebooting your phone doesn't solve the issue, please provide more detailed information, such as:

    What is the operating system for your phone and what is the software version number?
    Are you accessing FamilySearch on a browser, if so which one and what version number?
    Or are you accessing through a FamilySearch app, there are several, please specify which FS app is causing issues and what is the version number?
    On what page(s) does the zooming issues occur?

    ** Please specify the exact version numbers, not just "latest" or "most recent" or "up to date."

    1
  • An2028
    An2028 ✭
    June 9 edited June 9

    Well it was fixed. But now is crazy again. Back to displaying the site as if I'm on a computer. Makes everything very small. I use Brave browser. Never an issue before.

    I really enjoy this site although I've only been here for about 3 months. About 25,000 contributions already. Anyway Anyway,even typing this message is difficult. It has taken multiple tries because the box zooms in and often disappears when I trtry to adjust.

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  • An2028
    An2028 ✭
    June 9

    Ok, went to brave settings and switched off desktop view. Seems to have fixed most. Last time I tried that, it didn't work. But does now so much better. 😃 Thanks for the help.

    0
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