What happened to the functionality of adding a person to my Following List?
Clicking the star to add a person to my following list appears to have changed in the past couple of weeks. Currently, when I click on the star, it adds [UNKNOWN] to the following list along with the Record ID. This is not helpful when searching the following list by name. Please change it back - or fix the error.
Note: If I click on the star to Follow a person, then click on the star a second time to Unfollow, then click on the star a third time, it will add the person to the following list with their name.
Answers
-
@JT Larsen I am unable to recreate your error. Are you clicking the star on the person's page
Or from a pop-up box?
0 -
I am clicking on the star on the person's page.
0 -
@JT Larsen Is this still happening today? I am still unable to recreate the problem on my end. Please provide the PID of the person you are saving and a screenshot of it saved as "unknown" so we can submit a ticket. Thank you.
0 -
While viewing Benjamin Palmer Carter's record, I noticed that his wife was born in 1916 - and wanted to see if she was ready for her ordinance work to be done. (See first screen shot.)
I clicked on the star on the pop up with the label of "Temple 110-year Rule" to keep an eye on her. She was added to my following list - and she was added to my following list as [Unknown Name] but with her Record ID. (See second screen shot.)
I have had this error occur both from clicking on the star on the record as well as clicking on the star on a pop-up.
Thanks for looking into this.
0 -
Another example… I brought up the record of James Eddy McCracken (see 1st screen shot) and clicked on the star to add to my following list with the comment that he was ready for baptism. When I checked my following list, he had been added as [Unknown Name] with his record ID. (see 2nd screen shot.)
Again, thanks for looking into this.
0 -
@JT Larsen We have reported the error. Please allow some time for us to research and report back.
0 -
@JT Larsen The research team is asking what kind of computer (Mac or PC) and the operating system you are using. They were no table to recreate the issue either.
1 -
I'm using a PC running Windows 11. I'm using the Firefox browser. Both Windows 11 and Firefox are set to update automatically.
0 -
@JT Larsen , thank you, I will report your information.
0 -
Thank you for providing this feedback. It was determined this was introduced by a bug and has been fixed. Please let us know if you continue to see the issue. We wish you the best as you continue in the research of your family.
0
