why is it so hard to sign in anymore? I can't even make a reservation for endowments.
Answers
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Plus you have changed my password to be my husbands instead. So I have to change iteach time. I can't get his account at all using his password.
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@BennionMarleneAnn1 are you sure this isn't a browser password manager problem?
Also, please don't sign in as your husband, the whole idea of us having individual accounts is that we should each be identifiable against what we do on FS (for both accountability and collaboration purposes).
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Just in case, never forget the basics. Make sure your browser is up to date as possible. Clear out your cookies and cache every few weeks if you use it a lot. Use this to clear FamilySearch Cookies and Cache. If you need to clear all cookies and cache on your browser, look up how to do your individual browser such as Chrome, Firefox, Edge, etc. I use Chrome so these are the instructions to clear everything if needed:
Click the three-dot menu (⋮⋮⋮) in the top-right corner, select Delete browsing data (or More Tools > Clear Browsing Data). Select a time range (e.g., "All time"), check Cached images and files, then click Delete data. This may allow you to access items previously blocked. If nothing else, it is a good habit to get into, keeping your browser running efficiently.
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I agree with Mandy, this sounds more like a browser issue. If you and your husband share a computer, the browser will "remember" the password last used. Depending on the browser, you can adjust certain settings to alleviate this issue.
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