Home› Ask a Question› Memories

Contacting authors of comments on FS Memories Items

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
February 24 in Memories

FS Memories allows any use to post a comment about a memories item

at some point in the past - we used to be able to click on the persons user id and be able to send them a message.

BUT for some time now - that option is no longer available.

here is a sample memory item - with two comments - and no way to contact the person who made the comment.
https://www.familysearch.org/memories/memory/236618949?cid=mem_copy

0

Answers

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    February 24

    The option to contact a commenter on a memory still works in the Family Tree and Memories mobile apps. That may not seem simple if you primarily use the website, but if you really need to contact a commenter, at least there is a way.

    Hopefully this capability will be restored on the website, so that you can do it there, too.

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    February 24 edited February 24
    https://community.familysearch.org/en/discussion/comment/620207#Comment_620207

    thanks for letting me know about that - yes I use the web version

    was just wondering if this was a known bug - or an oversite - no one had noticed.
    (its been broke for quite a while - not just some break in the last week or so)

    0
  • AmberML1
    AmberML1 ✭✭✭✭
    February 24

    @Alan E. Brown @Dennis J Yancey

    Thanks for sharing this note…I will pass it along to the Memories Team so they are aware/remember this problem on the web version.

    0
Clear
No Groups Found

Categories

  • All Categories
  • 46K Ask a Question
  • 7.3K Family Tree
  • 5.8K Search
  • 5.3K General Questions
  • 6.9K Get Involved
  • 1.1K Memories
  • 334 Other Languages
  • 79 Community News
  • Groups