New Zealand Cemetery Records why are quite a lot showing Unable to show record?
I had seen that these records had been made available yet about 60 show up in my record hints show
We're unable to show this record.
This record can only be displayed on certain accounts. FamilySearch must honor the agreements we have with our partners, record owners, and internal policies
Yet previous hints from NZ Cemetery were no problem apart from a few which had the same problem.
Is there a reason or problem here?
Regards
Delmer Mason
Answers
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@DelmerMason We're looking into this collection's permission changes and will provide an update when we know more.
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Just circling back here. Is there an update that can be shared? For me. The record hints that do no show are isolated to this collection. Thanks.
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I have come across literally hundreds, probably thousands, of these inaccessible hints over the past few weeks. About 30 of them are hints that appear in the Record Hints section of my home page; I came across the others from profile pages and pedigree views, etc.
What is particularly frustrating about this is the fact that there are frequently several hints from this collection on a single profile, but in amongst the inaccessible ones, there may be some whose records are accessible. I have to check each hint to find the proverbial needle in the haystack.
In addition, since this started happening, it seems that none of the images of the accessible records can be viewed. Previously, almost all of the images could be viewed. This was useful as it was the only way to tell if I was looking at a cremation or burial record, or both. I could also look at the other pages of the image group to find the introductory information on the cemetery.
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@DelmerMason @JulianBrown38 @William John Knotwell III
Update: The large number of inaccessible record hints was due to a large backlog in processing new restrictions, but this is being addressed and fewer restricted hints should appear.
This collection; in particular, has seen major permission updates under new privacy guidelines: records for cemeteries with inscriptions containing names of possible living relatives are now inaccessible, and all images are unavailable. We apologize for any confusion caused.
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