Single Page Record Disappeared

marcoreid1 · December 20

Today I was working to link an Italian marriage record to the various people listed on that record. I had made a few minor updates (corrected misspellings, corrected date & place of marriage, etc.). I refreshed the Source Linker to incorporate the changes before linking to individuals, and got an error message that "Something Went Wrong" and it couldn't be loaded. So I refreshed the page on the record, and all information for all individuals on that page was gone, as if it had never been indexed. This is the page in question:

https://www.familysearch.org/ark:/61903/3:1:3QSQ-G9C2-HTCV?view=index&lang=en&groupId=

All other pages in this volume seem to be unaffected. The original hint that led me here is still showing on the person's page (https://www.familysearch.org/en/tree/person/details/G69M-N8B), but clicking on it also just says "We're unable to show this record."

On the page with missing data, I couldn't even go to the history for that image to see what had happened. So I manually modified the URL for that page to be able to show the history and any deleted names (https://www.familysearch.org/ark:/61903/3:1:3QSQ-G9C2-HTCV?view=history&lang=en). But it pulls up no information at all for the page.

I've edited and attached numerous other records today without issue. I've never seen this happen before. Normally I believe that even if someone deletes people/names from an index, you should still be able to see that in the history and restore a person, but this situation is odd in not showing history.

I can't find any similar issues when I search the boards, but there's a lot of information out there. Has anyone else run into this?

Áine Ní Donnghaile · December 20

@marcoreid1

Yes, the disappearing edit issue happens often, although there have been reports the issue is getting better.

Here's one thread

https://community.familysearch.org/en/discussion/179138/recurring-problem-in-correcting-poorly-done-indexes

You'll probably want to search in the "Search" category as we have been trying to keep those reports in that category.
Hope this helps.

MazyPutnam · December 20

@marcoreid1 Thank you for letting us know. This has been forwarded to the appropriate group.

marcoreid1 · 4:54AM

@Áine Ní Donnghaile @MazyPutnam

Thank you both for the link/information and passing along of the information. I'm guessing it must have gotten better as I've edited thousands of records this year and this is the first time (that I know of) that I've run into this problem.

Single Page Record Disappeared

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