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New Bug FS Memories

Dennis J Yancey
Dennis J Yancey ✭✭✭✭✭
November 27 edited November 27 in Memories

Within the last few weeks a new bug has appeared in FS Memories

Summary:
If you are viewing an album - and then you use the filter option to select on a key word
and then you click on the item showing after the filter was applied
you consistently get this error:

"Oops, something went wrong. - Please refresh the page."

example:
here is an album:
https://www.familysearch.org/en/memories/gallery/album/510196

1) Notice the first item in the album
2) In the "Find Memories" filter option - type in the word "Gathering"
3) One item will satisfy the search filter - click on it.
4) you get the error - "Oops, something went wrong. - Please refresh the page."

One important note - this error only seems to be generated when exactly ONE item results from the search filter. If multiple items result from the search filter - the clicking of those items works as expected. (example search on "Bible" and 2 items result - and it works as expected)

0

Answers

  • MazyPutnam
    MazyPutnam ✭
    November 30

    @Dennis J Yancey Thank you for letting us know. This has been forwarded to the appropriate group.

    1
  • AmberML1
    AmberML1 ✭✭✭✭
    November 30

    @Dennis J Yancey
    As I play around with this BUG, I am seeing this error in a few more places. Sometimes it happens when searching in my Gallery. Sometimes a refresh works, sometimes not. Also, if I have only one item in a Gallery, and I select it (without even running the search box), I get the same error.

    This is being reported to the Memories Team.

    Thanks for the find!

    1
  • Judie McNew
    Judie McNew ✭
    December 4
    0
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