New Bug FS Memories
Within the last few weeks a new bug has appeared in FS Memories
Summary:
If you are viewing an album - and then you use the filter option to select on a key word
and then you click on the item showing after the filter was applied
you consistently get this error:
"Oops, something went wrong. - Please refresh the page."
example:
here is an album:
https://www.familysearch.org/en/memories/gallery/album/510196
1) Notice the first item in the album
2) In the "Find Memories" filter option - type in the word "Gathering"
3) One item will satisfy the search filter - click on it.
4) you get the error - "Oops, something went wrong. - Please refresh the page."
One important note - this error only seems to be generated when exactly ONE item results from the search filter. If multiple items result from the search filter - the clicking of those items works as expected. (example search on "Bible" and 2 items result - and it works as expected)
Answers
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@Dennis J Yancey Thank you for letting us know. This has been forwarded to the appropriate group.
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@Dennis J Yancey
As I play around with this BUG, I am seeing this error in a few more places. Sometimes it happens when searching in my Gallery. Sometimes a refresh works, sometimes not. Also, if I have only one item in a Gallery, and I select it (without even running the search box), I get the same error.
This is being reported to the Memories Team.Thanks for the find!
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I would like to the memory page. When will it be back up?
Diana Patterson
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you mean the FIND memories page???
not even a "squeak" ive heard about that coming back up.
what specific page are you referring to?0 -
I hope you get the memory section back up and running.
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We definitely have heard that the Find Memories page will return. But we haven't heard anything about the timing of that return.
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It all feels like empty words - when we don't hear anything concrete for almost a year now . . nothing about a beta version, or even engineers asking for feedback or what we would like or expect - not a single "peep" at all about anything actually being worked on.
From our end - it just all appears to be empty words, empty promises . . . and how much time has gone by now since its disappearance?? Nothing at all to give us any hope . . . and then we get the common "canned response of " . . ."Please just be patient"
Please try to see things from OUR perspective. It is quite frustrating. We can all be patient . . . but that is not the issue.0
