Home› Ask a Question› Family Tree

Possible Problem - Error 404

dlmelville
dlmelville ✭✭✭
June 30, 2025 in Family Tree

Recently I have been experiencing the following:

When I click on an image for an individual that I "Follow" in my List of Changes (see ScreenShot01) I get an System Error 404 (see ScreenShot02).

Anyone else having this same experience? Is this a known system problem?

BTW, if the image is a Document (in JPG format), I get the same result as above.

DL Melville

BTW, attaching screenshots to this Question didn't seem to work. 🤒

0

Answers

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    June 30, 2025 edited June 30, 2025

    Someone else reported that problem: "404 Well, this is unexpected...When in "Following" and I click on a "Photo Attached (the copy in the Memory Feedback group is here).

    0
  • dlmelville
    dlmelville ✭✭✭
    June 30, 2025

    thanks Alan.

    Sounds like it is a "known problem". When I called FamilySearch Help (1-866-406-1830), they didn't have any record of a "reported problem". So, I wanted to make sure somebody besides me knew the problem exists so it can be fixed.

    0
  • dlmelville
    dlmelville ✭✭✭
    September 25, 2025

    any closer to a solution on this "known problem" ?

    0
Clear
No Groups Found

Categories

  • All Categories
  • 45.7K Ask a Question
  • 3.9K General Questions
  • 632 FamilySearch Center
  • 6.9K Get Involved
  • 698 FamilySearch Account
  • 7.2K Family Tree
  • 5.7K Search
  • 1.1K Memories
  • 512 Other Languages
  • 76 Community News
  • Groups