Possible Problem - Error 404

dlmelville · June 30

Recently I have been experiencing the following:

When I click on an image for an individual that I "Follow" in my List of Changes (see ScreenShot01) I get an System Error 404 (see ScreenShot02).

Anyone else having this same experience? Is this a known system problem?

BTW, if the image is a Document (in JPG format), I get the same result as above.

DL Melville

BTW, attaching screenshots to this Question didn't seem to work. 🤒

Alan E. Brown · June 30

Someone else reported that problem: "404 Well, this is unexpected...When in "Following" and I click on a "Photo Attached (the copy in the Memory Feedback group is here).

dlmelville · June 30

thanks Alan.

Sounds like it is a "known problem". When I called FamilySearch Help (1-866-406-1830), they didn't have any record of a "reported problem". So, I wanted to make sure somebody besides me knew the problem exists so it can be fixed.

dlmelville · September 25

any closer to a solution on this "known problem" ?

Possible Problem - Error 404

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