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Strange tag names shown instead of person names, and not modifiable

ClaudioPedrazzi
ClaudioPedrazzi ✭
September 16 edited September 16 in Social Groups

Hello everyone,
I am having problems tagging people, I think the best way to explain is to show a screenshot.

I do not know how to eliminate these tag names, that do not mean anything to me (they are, I think, the original names of the .png file that I uploaded for this particular memory).

Screenshot 2025-09-16 alle 11.41.32.png

the url of the page is: https://www.familysearch.org/it/memories/gallery/ am using Safari on a iMac with MacOS Sequoia

Thanks a lot in advance

Best regards
Claudio Pedrazzi

1

Comments

  • AmberML1
    AmberML1 ✭✭✭✭
    September 17

    @ClaudioPedrazzi

    This is a known issue, and unfortunately, there is not great fix.

    Here is another discussion, where we provide the information we have from the Memories Team. In this discussion there is one possible way that might help. We apologize for the inconvenience.

    How can I edit a tag name in Memories?
    1
  • ClaudioPedrazzi
    ClaudioPedrazzi ✭
    September 23

    Thanks a lot! I was not notified of your answer, for some reason, so I happened to find and read it only now.

    1
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