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A few suggestions/difficulties about navigating record hints?

JaneAveryWarren
JaneAveryWarren ✭
September 8 edited September 9 in Search

A few things that I find are making it a bit difficult to navigate record hints:

When clicking on the "Review" button, it makes you to the page for the record where you can then choose to attach it. It feels like it could be more efficient if this button takes you directly to the page where you can review and attach the record. I understand taking a look at the record before this, but you can still navigate to the original record within this screen now.

Once a record is attached or dismissed, you can return to the tree or the record. This may not be a priority for everyone, but I'd find it very helpful to be able to have a button to navigate back to the hints page. It also opens a new tab to navigate to each page, which may be easier if it simply loaded into the same tab.

Once you return to the hints tab, the hints do not update, and you have to reload the page every time you it to dismiss names whose records have already been reviewed. I'd love if the page could automatically update or if there could be a data refresh button on the page to do it efficiently and swiftly.

Returning to the first issue, some hints are clicked on, and when it navigates to the record page, it shows the record as already being attached, which I'm not sure if that's a bug or if these records could belong to multiple people, but there's no button to review that if it's already attached.

If there is some way that these can be navigated that I am unaware of, I would love some help with it. Apologies if this is not the correct avenue for suggestions/complaints.

Tagged:
  • General User Interface Issues
  • Help & Feedback
  • Help and Feedback
  • Record Hints
  • Family Tree Usability
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Answers

  • Jack Hern
    Jack Hern ✭✭✭
    September 10

    Your first two paragraphs describe a process which works very well, for many users; your concerns are more personal preference as opposed to glitches.

    3rd paragraph on refreshing - you already have that button up at the left of the URL bar, the little curly arrow - this will reload the page. Having the page automatically updating w/in FS can be problematic if there's a record hint or person you want to go back to. They have this feature on the Research Help box of suggested sources on the details page - and I've often seen a list of 3-4 sources that look good that I'd like to personally review - that clear themselves when I attach the first one, and add a new detail to the vitals of the person. Now those suggestions are gone to who knows where and I have to manually go find them often unsuccesfully.

    4th paragraph - already attached record hints. Yes sometimes the algorthym will suggest sources for your person that are already attached to another. This is good. There are times when records get attached a little to hastily or lightly to some other with a similar name, etc that in light of all the vitals and supporting sources clearly belong to another. This is your oportunity to correct the record, detach it from the wrong person and make sure it's connected to the right person. P.S. I think the computer is also trying to test us humans with some suggestions that clearly don't belong, but are suggested for human review anyway…

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  • ShelleWells
    ShelleWells mod
    September 11

    @JaneAveryWarren Those are all valid frustrations that we've learned how to work with when using FamilySearch. I also think it takes a lot of clicking to get where we want to be!

    I want to address your issue - "Some hints are clicked on, and when it navigates to the record page, it shows the record as already being attached, which I'm not sure if that's a bug or if these records could belong to multiple people, but there's no button to review that if it's already attached." I agree with @Jack Hern, this is an opportunity to find duplicate people or errors with attachments within the tree. I've found many duplicates this way.

    I will pass on your suggestions for more straightforward navigation.

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