Tags are not working - one a day is all I can do
I have deleted cookies and am able to tag only one more person. What should I try next? I have tried morning & night and still only able to tag one person a day.
Answers
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It looks like you need some help….I have been playing with the tagging function this morning, but I can't seem to replicate your problem. My tagging seems to be working as expected.
Can you give some more detail? Anything that might help me better understand…
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Everything is normal when I do the first tag, then a tagging box appears momentarily for the second tagging and disappears immediately. I have tried to leave relative and come back - still not able to tag another person. I have even tried to go to second person in picture and tried to tag another person in picture - still same problem, box momentarily appears and then disappears. HELP
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I will be moving your discussion over to our Memory Feedback group. Please click the link provided, and click to “Join” the group.
We have had another user post about this problem, and we will continue to try and help both cases, but we want to make sure this information is available in the Memory Feedback group.
(The Memory Feedback group specifically manages questions, concerns, and discussions regarding the Memory Tools. It also provides access to Updates and Known Issues. )
We will close this discussion here, but we invite you to continue providing feedback in the Memory Viewer Feedback group. Thank you!
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