Family Review, Costa Rica
Since we are no longer able to communicate with Family Search directly, can someone (anyone) who actually works for FS and reads these posts - - -
Get word to the managers of the Spanish and Portuguese Name Review project that the Costa Rica portion is screwed up? Every image that comes up for that country is actually for the Dominican Republic. Every place that the computer comes up with is in Costa Rica and it takes FOREVER to get them all switched to D.R. places.
Best Answer
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Just checked, confirmed that a request for doing documents for Costa Rica in Family Review is bringing up the Dominican Republic.
Aye Carumba! 😮
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@SerraNola looks like a data problem for you.
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In the same vein, can an FS person ask someone in charge if they have any plans or means to get feedback on the Family Review app?
It seems like it's still at the Beta testing stage — difficult to use and slow, with a lot of basic data errors.
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@Jerry Hill Thank you for bringing this to our attention. I will send this issue in to be looked into.
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I just checked. The problem is still there, but I found a workaround. When you are presented with a Dominican Republic record, open "Help with this step," scroll to the bottom, and click GO TO NEXT RECORD. At this point, the system will advance you to the next record in the screen, so keep doing it until you reach the last one. Then when you click GO TO NEXT RECORD, the system will display a Costa Rica record.
The dreaded "unknown error" problem is still unresolved, however, regardless of geographical location. See other "Family Review" threads for more details.
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Hello, all. I've worked a ton of Family Review tasks for Costa Rica and haven't seen a single instance of Dominican Republic records populating. I only do the task with the parent screen set to spanish.
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Hmmmm. EVERY batch I've ever tried for Costa Rica came up populated with DR records. One was really weird. It had place names taken from China.
Muy mezclado
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@Jerry Hill I opened Family Review five different times today, asking for records from Costa Rica, and each time I got a record for Costa Rica. Will you please check again and let me know what you find?
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