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FS Wiki Loses 'login' state

JanW2
JanW2 ✭✭
November 29, 2024 edited June 3 in General Questions

I've found this forever and thought I'd pose here to see if it's a bug or a feature.

When I login to an open tab (I have many) in FS, the login state carries across to all of them EXCEPT the FS wiki. So if I have a tab open from a prior session and want to continue to see it, it disappears with an error: "Fatal error authenticating user."

This is the corresponding URL: https://www.familysearch.org/en/wiki/Special%3APluggableAuthLogin?code=-11074562187-856580-21111460-52-707848-83118-58-117-12018-49-4360918077552-1922&state=f0863a6e38532660c54cd56d7ab97ce9

Not sure if the numbers are specific to my login or not, so I left them in case it explains something.

It would be good if the platform recognised the re-established login from the main site for the Wiki as well as the other menu items instead deciding it doesn't want to know me any more.

Tagged:
  • General User Interface Issues
  • Research Wiki
  • Help & Feedback
  • Sign In
1

Answers

  • JanW2
    JanW2 ✭✭
    March 6

    I know everyone is flat out with RootsTech, but thought I'd update this post so I don't forget.

    Update - Today the wiki sees that I need to login, opens the standard login page, but then issues the Falal Login Error. https://www.familysearch.org/en/wiki/Special:PluggableAuthLogin?code=12476111-23169462-34127844816-781297-1440-81-65-40-38-45112-447557115-1211-37100-18&state=a51b918bb6ebc97be1fd1906661b9671

    Clicking the Wiki Home link in the left column of the error page sometimes opens the right wiki home page and sometimes not.

    We're half-way there. It would be best if it 'remembered' what the last page viewed was.

    0
  • David Alan Webber
    David Alan Webber ✭✭✭
    March 8

    I wonder if the login cookie is sometimes being reset from time to time? This would be a mod/dev question, however.

    I suppose I might ask if you have anything on the computer that cleans the browser cookies from time to time, or restricts them?

    0
  • JanW2
    JanW2 ✭✭
    March 9

    Hi David.

    Good question re blocks to cookies. I went through the list and they were 'allowed for session' as the default. I assume that means login session. I changed it to just 'allow' and will see if that fixes it. Other than that, it seemed to have reasonable settings. This is in Vivaldi browser which is a Chrome version. I don't remember if the same thing happened in Chrome browser itself. I should look!

    1
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