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Unable to edit place names

JohnBryars
JohnBryars ✭
January 30, 2024 edited January 31, 2024 in Family Tree

Hi,

This morning 30 Jan '24 I have noticed a problem.

When I enter details for a person on Family Tree, I am now unable to change a place name from the standard versions.

Eg I enter Scunthorpe, Lincolnshire, England, to get the standard version. I then used to be able to add District into the place name to give Scunthorpe District, Lincolnshire, England to designate the registration ditrict.

Prior to today I was able to do so without a problem, but now I am unable to do so.

I have tried clearing cookies & data in my browser, and using a different browser.

Has anyone else encountered the same problem?

Thanks

John

Tagged:
  • Family Tree
  • Family Tree Usability
1

Best Answer

  • Adrian Bruce1
    Adrian Bruce1 ✭✭✭✭✭
    January 30, 2024 Answer ✓

    Yes and no.

    If I enter a place and then want to add the (non-standardised) text "District", there used to be two ways of doing it.

    If I type the entry, then add "District" and then I select the option in red over the top of the drop-down list, it works.

    However, I used to be able to type the entry, add "District" and then click outside the dropdown and red text to make it stick - i.e. not on the drop-down, not on the red. That seems to be problematic. Sometimes (usually, in fact) it doesn't release the Save button until I do something like stick a space in the text box. And even when I do get the Save button to appear, then after I've Saved it - it hasn't saved it at all but reverts to the previous value.

    I don't think I just ran into any issues by clicking on the red text. But clicking outside now usually fails (not sure it always failed) whereas it used to work.

    1

Answers

  • Alan E. Brown
    Alan E. Brown ✭✭✭✭✭
    January 30, 2024 edited January 30, 2024

    I'm still able to select the standard place "Scunthorpe, Lincolnshire, England" then I click just before the comma after Scunthorpe and type in " District" with no problem. It looks like this:

    image.png

    The display place is Scunthorpe District, Lincolnshire, England, and the standardized place is Scunthorpe, Lincolnshire, England. For me, it worked as I expected.

    2
  • JohnBryars
    JohnBryars ✭
    January 31, 2024

    Thanks for your replies.

    I used to click outside the box to confirm my amendment, but that does not seem to work now.

    Selecting the 'red' option now seems to work OK.

    John

    2
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