New Source Linker feedback

There must be some operating system/browser compatibility problems going on here that won't be able to be fixed unless people post sufficient details about their systems so that the programmers can figure out what the compatibility issues are and fix them if possible. In contrast to the very empty Detach Source From box shown above, I see the following.

Macbook Pro, Apple M2 Pro, Retina Display 14-inch (3024 × 1964), MacOS Sonoma 14.1.2, Safari 17.1.2.

Attach a source with all available tags chosen and a Reason to Attach Source entered:

(The unavailability of tags that have never been available in the source linker is a different issue and a new feature that I assume we will need to continue to wait for until all issues with the new source linker are fixed.)

The source attaches just fine. The source is tagged to the selected data blocks just fine. The reason it is attached is copied to the source just fine.

If I now go back to the source linker and click detach, in the pop up box the appears for me to confirm the action, all the information populates just fine rather than being completely blank as in the above example:

Apparently the newer technology FamilySearch is switching to when they have stated "The reason for the new Source Linker is that the previous Source Linker was built on very old technology. We had to make a change to continue offering this service" is not always playing well with systems that like that old technology.

Please help the developers make the new source linker as widely compatible as possible by telling them every time you report a problem not only what you are doing in as much detail as possible but also what set up you are trying to do it with. Just ignore comments from other users about fixing your system. Those don't matter. There is no hope the programmers can fix something to work on your OS and browser if they don't know what they are.

@A Andrews, no, Source Linker doesn't tag Other Information. This is not a change, although I have no idea why they're even bothering with the new version, given this continued gap in its capabilities.

Not adding the "reason this source is attached" to a custom event (which isn't a source to be attached), on the other hand, makes perfect sense to me. If the old Linker did that, it's a Truly Weird quirk. (I don't use that particular reason box. Obviously, I'm attaching the source because I believe it applies to the person. I see absolutely no reason to actually write that out.)

@mikedavis2

I wonder if there is any chance of extending access to the new source linker to all FamilySearch users, before the old version disappears? I am yet to receive the opportunity of working with the new version (apart from if I switch to the beta version of Family Tree) and would really value the opportunity of being able to get used to working with it on a daily basis.

If you are thinking of withdrawing the "old" source linker in the near future, surely now is the time to make the new feature available to us all, in order that we have time to adapt and/or have make contributions here based on our experiences / any problems we encounter. Otherwise, we will probably be told we had plenty of opportunity of making comments while this was still in the development stage - whereas, in practice, we haven't!

@ScottStieg @Áine Ní Donnghaile

Would you please revisit the Drag and Drop in New Souce Linker. It seems to have been greatly improved and I am not seeing any of the problems from December still appearing.

If you run across a challenge, can you paste the URL and comment on the browser and computer used?

@ScottStieg Thank you for your comment on using the New Source Linker, The detailed feed back allows the engineers to recreate the issue and work on making it better. T

The feature to automatically save the standardized dates and places is getting very close to roll out. Watch for it over the next couple of weeks. Until then, continue to edit the record at the Person Page. I have posted a list of the known issues.

Drag and Drop has gotten better, and requires patience lining up the unmatched person to a Child or a Sibling. It will also be improved. Thanks for helping with the great description.

@A Andrews Thank you for your January 12, 2024 post concerning the "Reason to Attach Source" not being saved when you change from one person to the next. This correction is being looked at by the engineers and will be resolved in a future release. We ask for patience, and continued feedback as the new Source Linker is improved.

@SheamusPatt Thank you so much for taking the time to write up your comments on New Source Linker. We really appreciate all this great feed back. Let me give you a quick up date on the status of your issues:

• The question about the census documents not saving the corrections has been sent to the engineers.
• The engineers are working on saving the reason even if the focus person changes.
• The additional facts have been discussed with other departments and they are considering a change.
• The National Origin, Ethnicity, and Nationality have been simplified. You may not see them again.
• The Different Flags have been relaxed and are now working better.

@A Andrews Thank you for identifying this issue with "Reason to Attach Source" not saving. It has been added to the issue list we are tracking.

@DougPrice8 Doug, your comment about being able to add a new spouse from the Source Linker page has been added to the known issues. Thank you for bring it up.

Hello Community Friends,

Firstly, we want to express our gratitude for the invaluable feedback you've provided regarding the New Source Linker. As we navigate the constraints imposed by aging technology, adjustments to the Source Linker were vital. Over the past few months, we've progressively introduced the new Source Linker to our user base, and we're pleased to announce that it is now accessible to 100% of our users.

In response to our engineers' recommendations, we kindly request that all feedback be directed to the dedicated Group specifically created for this purpose. Click Here and Join the Group. When offering feedback, we encourage the following:

• Kindly review the announcements detailing Known Issues and Current Status updates before posting your comments or questions. This ensures that your concerns have not already been identified, thereby reducing duplication of efforts and facilitating prompt responses from our engineering team. If you are experiencing a similar issue as the original post, please click on the discussion hyperlink and add to the ongoing comments. Rest assured that we are committed to providing timely updates as issues are resolved.
• Kindly provide actionable insights, including details such as browsers used, accompanied by screenshots whenever possible. These details greatly assist our engineers in reproducing and addressing any issues effectively.

We sincerely appreciate your patience as our engineers work tirelessly to enhance this tool to its fullest potential. It's important to acknowledge that unforeseen challenges may arise during the transition to this new product, and we are dedicated to addressing them swiftly and efficiently.

While the option to toggle between the old and new versions remains available for the time being, we encourage you to familiarize yourselves with the new features as the old version will eventually be phased out permanently. Thank you for your understanding and cooperation as we strive to deliver the best possible user experience with the new Source Linker.