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I subscribed for full access but am unable to use it. WHY????

System
System admin
November 17, 2023 edited September 24, 2024 in General Questions
This discussion was created from comments split from: US, New York—Eastern District—Naturalization Records, 1899–1955 [Part E] [MQDJ-K.
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Answers

  • Pamela7532
    Pamela7532 ✭
    November 16, 2023

    I subscribed for full access but am unable to use it. WHY????

    0
  • erutherford
    erutherford ✭✭✭✭✭
    November 16, 2023

    Are you trying to index?

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    November 17, 2023

    @Pamela7532 Are you perhaps saying that you cannot see images for some indexed records?

    There are many records on FamilySearch with access restricted to Affiliate Libraries or FamilySearch Centers. This thread may help you understand. https://community.familysearch.org/en/discussion/152103/do-familysearch-affiliates-have-more-access-to-films-than-a-person-from-their-home#latest

    1
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 17, 2023

    Subscribed? You don't subscribe to FamilySearch. You just create a free user account. There are no paid subscription for access to anything beyond what all of us can access. Are you maybe referring to some other web site like Ancestry or My Heritage?

    3
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