Feedback icon does not work nor does the feedback link at the bottom of the page.
I have tried multiple times to use the feedback link that we were told to use at Roots Tech. However no matter how many times and/or days I try neither the icon at the side of the page or the link at the bottom will work.
Answers
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Could you give us more details on this, please? Does it give you an error message? What? Thank you.
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Still a problem with feedback . this is the error message : An error has prevented the requested action. Please visit the FamilySearch Community for help or to report an issue.
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Dear Kay:
Are you clicking "Feedback" at the bottom of this page? Which "Feedback" button are you clicking?
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I had the same error message when I clicked on the Feedback button on the side of the FamilySearch pages. I found it was a browser guard extension that I had on my browser. I turned it off and feedback works as it should.
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I see the same error via the left side Feedback tab at https://www.familysearch.org/ark:/61903/3:1:3QHN-PQHW-NSMD-G?view=index&personArk=%2Fark%3A%2F61903%2F1%3A1%3A6X1T-X1LS&action=view
Feedback
An error has prevented the requested action. Please visit the FamilySearch Community for help or to report an issue.
It occurred with MS Edge as well as Chrome - no extensions enabled in either.
BTW, the point is that the family name "Hagner" is actually "Wagner"0 -
@PABulfinch Mod note: Your post was edited to remove a name that is not part of your username.
Please see the Community Code of Conduct.0 -
@Ray schumacher Repaired URL from your comment.
On a name that has been indexed incorrectly by the handwriting OCR, you don't need to leave Feedback. When the viewer/editor is working correctly, you just edit the indexed name.
I don't recommend trying to edit right now because the viewer/editor is still not working correctly.
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