nothing comes up when I click on a person from my family tree

MarkTurner50 ✭

March 22, 2023 edited July 11, 2024 in Family Tree

My tree comes up but when I try to click on a person nothing comes up - when I try the new layout nothing shows either - I spend a lot of time doing the family tree so I am very frustrated

yours Mark Turner

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Answers

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  GailHavens1 ✭

  March 22, 2023

  I share your frustration; I'm having the same problem - only since the 20th - I use a MAC. You?

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  Julia Szent-Györgyi ✭✭✭✭✭

  March 22, 2023

  Have you both tried the usual troubleshooting steps? (Try with a different browser or device; if it works there, clear your FS-related cache and cookies in the original browser. Also, make sure your browser is up to date.)

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