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Error Accessing Image Records

alycianicole
alycianicole ✭
December 28, 2022 edited July 27, 2024 in Search

I am unable to view records from Image viewer / catalog / records attached to individuals - Error 49 in Image Viewer, and the other error is try again later unable to view, I contacted support, looking like I need to create a new account as my friends account can see everything without any problems

Tagged:
  • Record Viewing
  • search records
  • error message
  • Searching for Sources (catalog/images)
0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    December 28, 2022

    Have you cleared your browser cache and cookies or tried using a different browser? That's the first basic troubleshooting step when something doesn't work.

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