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Restoring the features of "Attach Historical Records".

psmithUD
psmithUD ✭
November 18, 2022 edited November 18, 2022 in Family Tree

In recent days the page has lost a couple of useful features:

1) it is no longer possible to modify the data being entered, to correct or standardize them

2) links to people on the right side no longer work

In this way the correction and/or standardization of data requires many more steps to be performed.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    December 6, 2022 Answer ✓

    Two more things to try: (1) make sure Firefox is up to date (most recent version or one before), and (2) clear your cache as well as your cookies. (Tools - Settings - Privacy and Security - Cookies and Site Data - Clear Data... - bottom checkbox.)

    1

Answers

  • psmithUD
    psmithUD ✭
    December 6, 2022

    After a couple of weeks, the "Attach Historical Record" page doesn't work at all, it hangs in a loop of Retreiving/Analyzing/Matching . 🙄🤔

    I've noticed it happens only on Mozilla Firefox browser, also after cookie reset. 🤷‍♂️

    Using Chrome all the features are working correctly.

    0
  • psmithUD
    psmithUD ✭
    December 7, 2022
    https://community.familysearch.org/en/discussion/comment/483658#Comment_483658

    1) Firefox is up to date.

    2) Clearing the cache fixed the problem Thanks!

    0
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