As of yesterday none of the premium websites were working in Auburn AL FHC

Patti James Householder ✭

August 17, 2022 edited July 10, 2024 in FamilySearch Center

Using the browser edge and no premium websites came up except to say "free trial" no institutional edition came up.

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Answers

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  Norm Jones ✭✭✭

  August 18, 2022

  @Patti James Householder

  It is worth trying the portal using other browsers. Our FHC was having problems with the Chrome browser but everything worked fine using Firefox.

  https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension

  
  

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  Patti James Householder ✭

  August 18, 2022

  Thank you, I'll try that.

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