As of yesterday none of the premium websites were working in Auburn AL FHC

Patti James Householder

Using the browser edge and no premium websites came up except to say "free trial" no institutional edition came up.

Norm Jones

@Patti James Householder

It is worth trying the portal using other browsers. Our FHC was having problems with the Chrome browser but everything worked fine using Firefox.

https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension

Patti James Householder

Thank you, I'll try that.