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As of yesterday none of the premium websites were working in Auburn AL FHC

Patti James Householder
Patti James Householder ✭
August 17, 2022 edited July 10, 2024 in FamilySearch Center

Using the browser edge and no premium websites came up except to say "free trial" no institutional edition came up.

0

Answers

  • Norm Jones
    Norm Jones ✭✭✭
    August 18, 2022

    @Patti James Householder

    It is worth trying the portal using other browsers. Our FHC was having problems with the Chrome browser but everything worked fine using Firefox.

    https://www.familysearch.org/en/help/helpcenter/article/family-history-center-premium-content-browser-extension


    0
  • Patti James Householder
    Patti James Householder ✭
    August 18, 2022

    Thank you, I'll try that.

    0
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