Is there a way to recover the total of indexed that was done 2 or more years ago.
I have a few members who had indexed sometime ago, over 2 years ago and in their Indexed Total it shows no amount indexed when they had done so before.
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thanks for your answer I will check if they have indexed on the new system also if they have more than 1 account.
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If they index a batch in the current system, that might update the totals to include what they did in the older indexing program.
Also, it's possible that they have more than one account.
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