Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Account

Locked account?

Linda Dixon Ricks
Linda Dixon Ricks ✭
January 5, 2022 edited July 11, 2024 in FamilySearch Account

How long does an account stay locked?

0

Answers

  • lookingfortheanswers
    lookingfortheanswers ✭✭✭
    January 5, 2022

    My account is locked


    We are sorry your access to FamilySearch is locked.

    A public FamilySearch account locks for ten minutes after five failed login attempts, then automatically unlocks. A FamilySearch member account locks for 30 minutes after six failed attempts, then automatically unlocks.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 45.6K Ask a Question
  • 3.8K General Questions
  • 629 FamilySearch Center
  • 6.9K Get Involved
  • 695 FamilySearch Account
  • 7.2K Family Tree
  • 5.7K Search
  • 1.1K Memories
  • 512 Other Languages
  • 74 Community News
  • Groups