Why is the system not showing I have completed reviews of batches?

Atwoodkb · December 28, 2021

I am doing reviewing of Indexing. Yesterday and today the system is not showing that I have completed batches. I see the same number completed as before I started. . Kenneth Atwood.

Colin Yamamoto_1 · December 28, 2021

Sometimes it may take a few days to sync. If longer than that and still nothing, then there may be a bigger issue in the site itself. Mine in still counting upwards however, so maybe this is unique to your situation. Best of luck on getting it fixed soon:)

CHoldgb214 · December 28, 2021

@Atwoodkb

Here is a help article that may give you some information:

https://www.familysearch.org/en/help/helpcenter/article/where-can-i-find-my-indexing-history-stats

I do know that from personal experience there is often lag time from when I index or review and when those numbers appear In My Totals area. Frankly I do not worry about it too much.

If I find out more information I will let you know.

Thank you for helping Index. That helps so many find records about their ancestors.

CHoldgb214 · December 28, 2021

@Atwoodkb

Another idea is to do some regular maintenance"

Clear cookies and make sure that your browser is on the most current version.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

If you need additional assistance on the above 2 maintenance issues. Please let me know and I can do a private chat with you.

Thank you!

Why is the system not showing I have completed reviews of batches?

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