For the last two days the indexing I have done is not recorded. Why is that???
For the last two days the indexing I have done has not been recorded. Am I wasting my time doing this because it disappears or something? I love indexing but if I am spending hours doing it and its not going anywhere it seems like a waste of time and energy. I really do not understand what is going on.
Best Answer
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We apologize for the inconvenience this is causing you.
Though it may seem not visible in the My Indexing Total, or in your progress area your work is saved and gone for reviewing. Sometimes there is a irregularity of our equipment not with your computer but with our system to record numbers.
Please check on the Progress area for the last 5 indexing project you have indexed. Make sure you check the Indexing- Current Month, Projects.
The work you have done is not lost the indexing program saves every time you are indexing or reviewing.
Here are some questions to think and to inform us:
- The problem is with Indexing or reviewing or both
- The problem is with projects of a specific country or just any country
- The problem happened during the weekend? or it happened any day of the week.
- What browser or system were you using during your indexing work.
Please delete FamilySearch cookies to optimize your indexing experience with this link: https://www.familysearch.org/cookies and check again if you still do not see the project you have worked on.
Please provide the batch code or numbers of the projects you have worked and are not been counted under your totals including the date you indexed or reviewed them. If you have not paid attention to the batch code and submitted, please note the batch code from now on to report them.
Your efforts of time and energy are very much appreciated. We are very grateful for your help.
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Answers
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Are you talking about the count on your web indexing page? If so, it can take a few days for it to update sometimes.
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I have been doing indexing since it started but on the 27 28 29 30 November the batches I have done as not been records on these past few days i just felt like they just vanished as if I had not done any indexind on those days, I love doing indexing,as anyone else experienced this ?
June-Slavin-Cumming
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Hi @June-Slavin-Cumming yes. That is normal. There was a time period where the numbers did not update very quickly. That should be resolved now. However, that said, it can take several days to update at times.
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