Why do my husband and I have different ID numbers in our individual accounts?
Recently, when I was adding grandchildren to my line, then logging into my husband's account and trying to add them as well, it wouldn't work. I have also noticed that my husband's family tree does not show up when I am logged into mine and when logged into my husband's family tree, mine does not show up. I was told that this should not be happening so I checked the ID numbers and there are different numbers for both my husband and I in our individual accounts. I'm not sure how that happened but I would like to match us up so both family trees show up when either one of us is logged in. I'm just not sure how to merge/delete without losing all the "tree" information on our lines. I would like some experienced help with this issue. Sorry this is not really a question, just a plea for experienced help. Thank you.
Jon Douglas Katzenbach
Lori Irene Johnson Katzenbach