Is FamilySearch extending uploads of HEIC photos?
Cyhthia, it seems that FamilySearch is limited by the image viewer regarding file formats.
See this Article:
Does this answer your question?
@Cynthia Huntsman Haller
I am just another 'lowly' User/Patron ...
That is a very good question.
And, 'Diana', has already provided you with, a "Knowledge Article" in 'FamilySearch', with regards the ONLY existing "File" Formats accepted in "Memories".
I must admit, I was curious as to format that you referenced.
High Efficiency Image File Format
As an aside ...
As this is actually, the "Q and A" (ie. 'Question' & 'Answer') Section, where you submitted this post of yours ...
Can I humbly suggest that you REPOST (resubmit) this post of yours in the "Ideas" (ie. 'Feedback') Section, under the 'Topic' of "Memories (Photos and Stories)".
That "Ideas" (ie. 'Feedback') Section, is monitored by "Official 'FamilySearch' Representatives" from the Product Manager, to Programmers/Engineers. Please be aware that they DO NOT often respond; but, they will, at least, be aware, of the 'Feedback' that has been raised.
Here is the direct link to, that 'Topic' of "Memories (Photos and Stories)", in the "Ideas" (ie. 'Feedback') Section:
'Category' = "Memories (Photos and Stories)"
Home > Ideas > Memories (Photos And Stories)
I hope this helps, somewhat.
ps: You may get, very luck, and get a response, from one of the "Official 'FamilySearch' Representatives".
Thanks. I was trying to upload a photo to FS and it took me a while to figure out that the photo was in a different format. I recently updated my phone. It would seem user-friendly for FS to update to the newer formats. Thanks for explaining where to make a suggestion.
Thanks for your reply! Yes, your answer was correct about the formats currently accepted in FS. I will make a suggesstion to FS to update for newer formats as suggested by Brett.
I am certain that 'FamilySearch' would like to enable more File Format,
That Said ...
I would suggest, that such is not; as, simple as most of us think.
More File Formats may certainly be added/included, it is really just a matter of 'Time'.
I found this Programme by accident, while searching for "HEIC Format for Photographs" ...
There is a FREE (non-commercial use) version ...
Maybe worth a try ...
Pixillion Image Converter Software
You may be able to "Convert" what you have to an acceptable File Format for "Memories".
Just a thought.
Yes, I did find a converter program, and my grandmother's angel food cake recipe is in Memories. Thanks for all your suggestions.
Sorry, I forgot ...
Just a 'Head-Up' ...
There is a problem/issue, at present, with NO ability, to raise a NEW "Idea", from the various 'Topics' ...
[ It is a KNOWN problem/issue, that is being investigated ... ]
There are a number, of alternatives/'work arounds', to raising a NEW "Idea" in the "Community.FamilySearch" Forum.
At this present time, it appears that some of the the ways (of course, there may be others) to create and submit a "NEW Idea" are through the following:
[ 1 ]
[ 2 ]
[ 3 ]
I really hope this helps.
ps: Again, sorry, for the belated advice, I almost forgot.
You are such a help! I just submitted a new question because I couldn't find the NEW IDEA button. Oh the joy.
I have my suggestion submitted!